Simplify Helpdesk & Employee Support with QuixoHR
Resolve employee queries faster and improve support efficiency with QuixoHR’s integrated Helpdesk system. From ticket creation to resolution tracking, empower your workforce with seamless communication, knowledge sharing, and quick issue management — ensuring a more engaged and satisfied team.
Comprehensive Helpdesk Features
A complete suite of tools designed to streamline employee support requests and deliver exceptional internal service.
Ticket Management
Create, track, and manage support requests from submission to resolution with customizable workflows.
Automated Assignment
Automatically assign tickets to the right agent or team based on category, priority, or workload.
SLA Tracking
Define, monitor, and enforce service level agreements with automated alerts for timely responses.
Ticket Routing
Route tickets to the appropriate department or escalation path using intelligent rules and automation.
Time Tracking
Track time spent on each ticket for better resource planning and performance analysis.
Real-Time Reporting
Access real-time dashboards and analytics to monitor support performance and identify trends.
Knowledge Base
Provide self-service support with a searchable knowledge base for common questions and solutions.
Multi-Channel Support
Manage tickets from email, chat, and other channels in one unified helpdesk dashboard.
Seamlessly connects with your favorite tools
QuixoHR Helpdesk integrates with communication platforms, email clients, and project management tools to create a unified support experience.
Transform Your Internal Support Experience
QuixoHR's helpdesk solution transforms how your organization handles internal support requests, increasing employee satisfaction while reducing costs and workload.
Enhanced Employee Experience
Provide fast, reliable support that keeps employees productive and satisfied.
Operational Efficiency
Automate routine tasks and streamline workflows to handle more requests with fewer resources.
Data-Driven Insights
Make informed decisions with comprehensive analytics on support trends and performance.
Trusted by Leading Organizations
See how companies across industries have transformed their support operations
TechCorp Industries
Technology
"QuixoHR's helpdesk solution cut our IT support resolution time in half and significantly improved employee satisfaction scores."
Global Health Services
Healthcare
"With over 5,000 employees across multiple locations, we needed a scalable helpdesk solution. QuixoHR delivered beyond our expectations."
Awards & Recognition
QuixoHR Recognized Among Top HRMS Solutions Globally Outranking 1.25 lacs global products worldwide.
Best Software Award to QuixoHR by G2 in 2025.
SOFTWARE ADVICE
Front Runners, 2023
SOFTWARE REVIEWS
Gold Medalist, 2021
CAPTERRA
Leader Winter, 2024
G2 REVIEWS
Shortlist, 2025
GETAPP
Leaders, 2022
We have covered all you need for streamlining your workforce.
From personalized solutions to seamless support, we've got you covered.
Simply register now, and our dedicated experts will connect with you within 24 hours to figure out exactly how we can help.
Let's do this together!
